Have a Question?

Our team is dedicated to providing excellent customer service.

Reach out to us with any questions, comments, or suggestions.

Email ：SERVICE@EARTHMOUNT.COM.

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Email Us

service@earthmount.com
support@earthmount.com

Address

545 8th Ave, Suite 401, New York, NY 10018

Call Us

+1 (302)-391-06-27
+1 (302)-391-06-28

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Popular Questions

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Our necklaces are crafted from high-quality materials such as sterling silver, 14k gold, and durable stainless steel. We prioritize hypoallergenic and tarnish-resistant materials to ensure both beauty and comfort.

Yes, our necklaces feature adjustable chains or extenders, allowing you to customize the length to fit your unique neckline perfectly.

To keep your necklace looking its best, we recommend gently cleaning it with a soft cloth and mild soap. Avoid harsh chemicals and abrasive materials, and store it in a dry, cool place when not in use.

We offer personalized options for many of our necklaces, including engraving initials, adding birthstones, or customizing with meaningful charms. Explore our customization options to create a one-of-a-kind piece.

We stand behind the quality of our necklaces and offer a hassle-free return policy within [60] days of purchase. Additionally, our necklaces come with a [2]-year warranty against defects in materials and craftsmanship. If you encounter any issues, please contact our customer service team for assistance.